Plumbing & heating: emergency service, equipment, maintenance

Heating, plumbing, air conditioning: many orders at the same time, on-call service, sites that come back. The job knows the boiler and the heat pump – not just the customer name. Pack included with the licence, no extra plumbing & heating plan.

What the pack brings

The “Heating emergency” pack brings line items for the document draft: travel outside opening hours, narrowing down the fault, bleeding the heating circuits, checking the safety group, restarting the heat generator. The equipment file is on the site: heat generator, storage tank, heat pump, spare parts, history. The maintenance contract has an interval and a due date; you create due maintenance as a job with one click. On-call service shows who has the emergency service today, with skills and number.

The AI reception detects emergencies in e-mails and form requests and puts the job in the right lane. You create your own checklists, for example for commissioning, in the form builder – notes, not legal advice and not a standard off the shelf.

Everyday life: after work, heating cold

E-mail after work. The AI reception recognises the existing customer, qualifies the request and puts the emergency on the Schedule as an on-call appointment. The AI reception does not answer calls yet, phone is coming. The type plate photo and the dictated report land on the same site and job. The Schedule shows overbooking before two crews get the same person. Tomorrow this becomes the invoice, not a note in the van.

Schedule · AI reception

In the job

Time on the assignment, material from the van, report by voice, internal chat on the order. E-invoice from the same document. If you do plumbing & heating and electrical work in the same business, you stay in one account: heat pump on the site, meter next to it, the same customer.

Try for 14 days

Pricing · Comparison · Electrical

Questions about the plumbing & heating pack

Does the plumbing & heating pack cost extra?

No. Templates, equipment file and on-call service are part of the licence. €59 per Office licence (introductory price until 31 December 2026). Pricing

Can the AI reception detect emergencies?

Yes, in e-mails and form requests: qualify the request, detect the emergency, create the job, suggest an appointment according to your rules. Phone is coming. The assistant is clearly shown as an assistant. AI

Does the checklist replace the technical standard?

No. Checklists that you create in the form builder are notes, not legal advice.